my name is Marc Torringa and i live in Amsterdam ( The Netherlands)
I'm new on this forum, and my first message is also a very big problem!
Sometimes i have a little problem with the English language, but i hope you understand my words.
For years and years, i'm a vinyl and 78 collector, i repair old recordplayers and other stuff and i'm totally crazy about cutting machines.
Since september 2015 i have a vinylrecorder and already made a lot of records (i have some on youtube) This machine was a present from my mother and stephfather, and i only use the VR as a hobby.
But i didn't buy it from Souri

It worked fine, but a week ago something happened with the dynamic cutterhead.
I checked the glass fuses, and one was broken and they other was good.
I checked the channels on the cutterhead, and the right side was not working anymore (that was on the side, with the fuse that wasn't broke so that's very weird)
I sended a mail to Souri, and also my mother did but we have no answer yet.
My mother really wants to help me, but she lives on Curacao.
I'm autistic, (that means that i'm in panic sometimes, if something goes wrong) but i can live with with this kind of disease.
But now i have a very big problem, and i really don't know what to do at this moment.
A few days ago, i cut a record but it sounds a little bit weird with one channel

I know a lot about audio stuff, but i can't repair a cutterhead.
I saw on the lathetroll forum a lot about the vinylrecorder, and is there a little chance that somebody can help me with the cutterhead?
Or is there maybe another solution?
Thank you so much for reading, and have a very nice weekend. (on the picture you can see my cutterhead, and the side with the green wires is broken)
Kind regards,
Marc